Terms of Service

Last updated: July 16, 2026

Please read these Terms of Service ("Terms") carefully. They govern your access to and use of GreenlightGo, including our website, application, and related services (together, the "Service"). By creating an account, starting a trial, or purchasing a subscription, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. What GreenlightGo Is (and Is Not)

GreenlightGo is a software-as-a-service product that provides AI-assisted planning, research, and guidance tools for aspiring founders — including idea validation frameworks, action planning, and progress tracking.

GreenlightGo is an informational software tool. It is not, and does not replace, professional advice of any kind. Outputs generated by the Service, including any assessments, "verdicts," signals, scores, plans, or recommendations:

  • do not constitute legal, financial, investment, tax, accounting, or other professional advice;
  • are generated in part by artificial intelligence and may be incomplete, outdated, or incorrect;
  • are provided to inform your own thinking, not to substitute for your own judgment or for consultation with qualified professionals.

2. No Guarantee of Business Outcomes

You acknowledge and agree that:

  • All business decisions you make are yours alone. Whether and how to start, build, fund, change, or close a business — and every decision in between — is made solely by you, at your own risk.
  • GreenlightGo does not guarantee any outcome whatsoever, including without limitation the success, viability, profitability, or funding of any business or idea, or the accuracy of any market, competitor, or financial information surfaced by the Service.
  • A favorable output from the Service (such as a "green light") is not a promise, prediction, or assurance of success, and an unfavorable output is not a determination that an idea will fail.
  • We are not responsible or liable for the success or failure of your business, for any losses, costs, missed opportunities, or damages arising from decisions or actions you take (or do not take) based on the Service, or for your reliance on any output of the Service.

3. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for your account credentials and for all activity under your account. Provide accurate information and keep it up to date. Notify us promptly of any unauthorized use of your account.

4. Subscriptions, Billing, and Payments

  • Paid subscriptions are billed on a recurring basis (monthly or annually, as selected at checkout) and renew automatically until canceled.
  • Payments are processed by our payment provider, Paddle, acting as Merchant of Record. Your purchase is also subject to Paddle's checkout terms presented at the time of payment. Applicable taxes may be added at checkout.
  • You may cancel at any time from your account settings or via the management link in your receipt. Cancellation stops future renewals; access continues until the end of the current billing period.
  • Fees already paid are handled in accordance with our Refund Policy.
  • We may change subscription prices; changes apply from your next renewal and we will give you reasonable advance notice. Founding-member pricing commitments we explicitly make will be honored for as long as the relevant subscription remains continuously active.

5. Free Trials and Founding Access

We may offer free trials, founding-user access, or promotional pricing. Unless stated otherwise, trials convert to paid access only if you actively subscribe. We reserve the right to modify or withdraw trial and promotional programs at any time (without affecting subscriptions already paid for).

6. Your Content and Ideas

  • You retain full ownership of your business ideas, plans, and any content you submit to the Service ("Your Content"). Nothing in these Terms transfers any ownership of Your Content to us.
  • You grant us a limited, non-exclusive, worldwide license to host, process, transmit, and display Your Content solely as necessary to provide, maintain, secure, and improve the Service for you.
  • We do not claim any rights to commercialize your ideas, and we do not share Your Content with other users.
  • You are responsible for Your Content and must have the rights to submit it.

7. AI-Generated Output

Output generated by the Service for you may be used by you for any lawful purpose, including commercially. You acknowledge that AI-generated output may be similar to output generated for other users (for example, common frameworks or phrasings) and may contain errors. You are responsible for reviewing and verifying any output before relying on it.

8. Acceptable Use

You agree not to:

  • use the Service for any unlawful purpose or in violation of these Terms;
  • attempt to probe, disrupt, overload, reverse engineer, or gain unauthorized access to the Service or its systems;
  • use automated means to extract data or output at scale, resell or redistribute the Service, or use it to build a competing product;
  • submit content that is illegal, infringing, or harmful;
  • exceed fair use of AI features. The Service includes a fair-use allowance of 400 AI messages per calendar month per account; we may throttle or pause AI features for accounts substantially exceeding it.

We may suspend or terminate accounts that violate this section.

9. Third-Party Services

The Service relies on third-party providers (including AI model providers, hosting, and payment processing). We are not responsible for third-party services, and their availability may affect the Service. Links or references to third-party resources are provided for convenience and are not endorsements.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUTS WILL BE ACCURATE OR RELIABLE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITIES, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE — INCLUDING ANY BUSINESS DECISION MADE IN RELIANCE ON THE SERVICE — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain exclusions or limitations; in those jurisdictions, the above applies to the fullest extent permitted.

12. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service in violation of these Terms, or your violation of applicable law.

13. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access for material breach of these Terms, with notice where practicable. Upon termination, sections that by their nature should survive (including Sections 2, 6, 7, 10, 11, and 12) survive. You may request an export of Your Content within 30 days of termination, after which we may delete it in the ordinary course.

14. Changes to the Service and to These Terms

We are an early-stage product and the Service will evolve — features may be added, changed, or removed. We may update these Terms from time to time; if changes are material, we will provide notice (for example, by email or in-app). Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, without regard to conflict-of-law rules. Disputes shall be resolved in the courts of Dubai, United Arab Emirates, unless applicable consumer law grants you rights in your country of residence. Nothing in these Terms limits mandatory consumer rights under applicable law.

16. Miscellaneous

These Terms are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

Questions about these Terms: support@getgreenlightgo.com

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